E-government Implementation: A Case Study of Dubai e-Government
نویسندگان
چکیده
E-government is a new approach followed by nations in providing better services to people and businesses. It increases the efficiency of departments, reduces the cost, streamlines the processes and thus provides several benefits to all stakeholders involved. In this paper, we describe a case study on the successful implementation of e-government in Dubai using Chan, Lau, & Pan’s (2008) e-government Implementation Framework. The various e-government initiatives undertaken by Dubai government have been described using the four components, namely information content, ICT infrastructure, egovernment infostructure, and e-government promotion.
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